Rider Information

Catching The Bus

Buses only stop at locations listed on the schedule.

Wait next to the bus stop sign and signal the driver.

If there is no sign,  signal the driver from a location before the intersection where the bus can stop safely.

Transfers

All buses meet at the Transfer Station on Harrison Ave. every 30 minutes, with the exception of the Around Town bus (please consult schedule).

The Purple and Green routes share buses with the Orange route. Buses switch routes every half hour at the Transfer Station as indicted by the colored triangle symbols on the schedules.

To Get Off The Bus

At most stops, the bus will not stop unless people are waiting to board or a rider signals the driver.

Please pull the stop request cable at least one block before your stop. If you are not familiar with the area, ask the driver to call out your street.

Bikes on The Bus

Buses are equipped with easy-to-use bike racks.

Drivers will assist first time users

only where it is safe for the driver to exit the bus.

Disabled Access

Using the bus is possible for many people with disabilities. All buses are wheelchair accessible, eliminating the need to climb stairs to board the bus. Operators are trained to assist in securing mobility devices and are required to make stop announcements. Dial-a-Ride service is available if your disability prevents you from using The Bus.

Title VI and Para-transit Policy

Butte-Silver Bow Transit is committed to ensuring that no person is excluded from participation in, or denied the benefits of, or be subject to discrimination in the receipt of its services or programs on the basis of race, color or national origin or any other characteristics protected by state or federal law, including: the Civil Rights Act of 1964, as amended. Further, under the Americans with Disabilities Act (ADA) of 1990, no entity shall discriminate against an individual with a physical or mental disability in connection with the provision of transportation service. To this end Butte-Silver Bow Transit has updated its Title VI program, as required by the Federal Transit Administration, and is available for review.

To obtain more information on the Butte-Silver Bow Transit nondiscrimination obligations or to file a Title VI or ADA complaint, contact Nicole Cosby at the Montana Department of Transportation (MDT) at 406.444.6334. You have the right to file a complaint of discrimination in writing no later than 180 calendar days after the date of the alleged discrimination. If you are unable to complete a written complaint, please contact MDT for assistance. Mail complaint to: 2701 Prospect Avenue, Helena, MT 59620.

Complaint forms may be obtained online here, or a paper copy can be mailed to you by calling 406.444.6334. Those using a TTY may call 1.800.335.7592 or Montana Relay at 711.

Passenger Rules

Help keep The Bus safe. Please be considerate of the driver and your fellow passengers.

  • Wait until other passengers have exited the bus before boarding.
  • Leave front seating for passengers who are elderly, traveling with small children, or have a disability.
  • Remain seated while the bus is in motion.
  • Refrain from conversation with the driver while the bus is moving.
  • Drinks are allowed in a container with a lid.
  • No eating, smoking or alcoholic beverages.
  • Audio equipment is permitted with earphones.
  • Cellular phones may be used if they do not interfere with the operation of the bus.
  • No animals allowed, except service animals or small animals in a lap-size carrier.
  • Roller skates and skateboards must be carried.
  • Aisles must be clear. (Strollers and other large items must be kept out of the aisles. )
  • Threatening or any unacceptable behaviors including the use of vulgar language will result in your being asked to leave the bus.

For your safety the following items are prohibited:
Gasoline • car batteries • fireworks • explosive  materials • all firearms and weapons